When new releases of InControl are made available, these can be downloaded by logging in as a customer to http://www.clavister.com and selecting the relevant download. InControl updates are packaged as a set of four Windows executable .exe files which run an installation wizard. There is one installation executable file each for the client, server and ILA components plus a fourth file called clavister-incontrol-n-nn-nn-bundle-setup.exe which allows all components to be upgraded together (where n-nn-nn is the InControl version number).

Uninstallation of existing versions is not required and the order of installation is not important.

Before installing, both the client and server management interfaces should be closed. The server installation will automatically stop the relevant services and then restart them.

The InControl server database is not normally affected by upgrading. Even a complete uninstall of the server will leave the database intact and remaining files must be deleted from the installation directory manually to completely remove the database.

Creating a Database Backup

The installation wizard for the InControl server will ask if the current InControl database is to be backed up. By default, this option is enabled and it is recommended not to disable it. The backup file has a timestamped filename of the form dbyyyy-mm-ddThhmmss-i.ics and is stored in the same directory as the original database folder. This folder has the default location:

		%appdata%\Clavister\InControl\Server\

Where %appdata% is the root path Windows variable and this is usually set to be the folder for the current user's application data.

A backup file created by the installer can be restored by using the Database > Load menu option in the InControl Server Settings management interface. This will automatically stop and restart the InControl services.

The server settings interface and saving or restoring the InControl database is discussed further in Chapter 4, Server Management.