2.12. FLOW

These log messages refer to the FLOW category.

2.12.1. [ID: 1740] Flow HA sync failed unexpectedly

Log Categories
FLOW,HA
Log Message
Flow HA sync failed unexpectedly.
Default Log Severity
Notice
Parameters
error, matchkey
Explanation
The flow could not be installed on the inactive node due to some uncategorized error.
Gateway Action
Skip
Action Description
None
Proposed Action
None

2.12.2. [ID: 788] Flow HA sync failed due to ruleset lookup[...]

Log Categories
FLOW
Log Message
Flow HA sync failed due to ruleset lookup failure.
Default Log Severity
Error
Parameters
matchkey
Explanation
The flow could not be installed on the inactive node since the ruleset lookup on the inactive node failed.
Gateway Action
Skip
Action Description
None
Proposed Action
Make sure that logging is enabled on the rules that matches the traffic and look for other logs that could reveal the actual cause of the ruleset lookup failure. Could, for instance, be related to resources (memory, port allocation, etc) or configuration.

2.12.3. [ID: 333] The flow cannot be updated to comply with[...]

Log Categories
FLOW
Log Message
The flow cannot be updated to comply with rule changes.
Default Log Severity
Notice
Parameters
conflictrule, flow, flowusage, app, rule, ruletype, ruleorigin, user, userid
Explanation
The rules had been changed in such a way that the flow state could not be updated to comply. Packets with the same traffic parameters would still be able to setup new, slightly different, flow states but this flow state had to be closed.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.4. [ID: 1007] Flow closed by application control

Log Categories
FLOW
Log Message
Flow closed by application control.
Default Log Severity
Information
Parameters
flow, flowusage, user, userid
Explanation
The flow was closed by the application control function.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.5. [ID: 1127] Flow closed by an ALG

Log Categories
FLOW
Log Message
Flow closed by an ALG.
Default Log Severity
Information
Parameters
flow, flowusage, geoip, app, rule, ruletype, ruleorigin, user, userid
Explanation
A flow was closed by an ALG.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.6. [ID: 460] Flow closed by admin

Log Categories
FLOW
Log Message
Flow closed by admin.
Default Log Severity
Notice
Parameters
flow, flowusage, geoip, app, user, userid
Explanation
The flow was closed by request of the administrator.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.7. [ID: 1644] Flow closed by module

Log Categories
FLOW
Log Message
Flow closed by module.
Default Log Severity
Information
Parameters
module, reason, flow, flowusage, geoip, app, user, userid
Explanation
A module in the system closed the flow, due to error condition or rule violation.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.8. [ID: 341] Flow closed due to random replacement

Log Categories
FLOW
Log Message
Flow closed due to random replacement.
Default Log Severity
Warning
Parameters
flow, flowusage, geoip, app, user, userid
Explanation
There was a shortage of free flows and therefore, one randomly selected active flow or flow-pair was removed. This only happens when someone is trying to open more flows than the system has been configured to support. For instance, a distributed denial-of-service attack might trigger this event.
Gateway Action
Close
Action Description
None
Proposed Action
Configure the system to support more simultaneous flows, or try to track down the host(s) that overloads the network.

2.12.9. [ID: 379] Flow closed due to timeout

Log Categories
FLOW
Log Message
Flow closed due to timeout.
Default Log Severity
Information
Parameters
flow, flowusage, geoip, app, rule, ruletype, ruleorigin, user, userid
Explanation
The flow or flow-pair was closed since it had exceeded its idle lifetime.
Gateway Action
Close
Action Description
None
Proposed Action
The idle lifetime can be increased or decreased per protocol type or service.

2.12.10. [ID: 367] Flow closed due to reopen

Log Categories
FLOW
Log Message
Flow closed due to reopen.
Default Log Severity
Information
Parameters
flow, flowusage, app, user, userid
Explanation
A received packet belonged to another logical connection than the one represented by the flow state that matched the packet. The flow state was closed so that a new flow state could be opened for the packet. Currently, this applies when receiving a TCP SYN that does not match the state of the existing flow state.
Gateway Action
Close
Action Description
None
Proposed Action
If a new TCP SYN is allowed to close an existing flow state and create a new flow state is controlled by the setting TCPSettings:TCPAllowReopen.

2.12.11. [ID: 111] The matching flow cannot be used for the[...]

Log Categories
FLOW
Log Message
The matching flow cannot be used for the packet anymore.
Default Log Severity
Debug
Parameters
pkt
Explanation
The flow that matched the packet was changed, that is, updated or closed and opened up again, while the packet was processed by the gateway. The changes in the flow made it impossible to continue processing the packet so the packet had to be dropped.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.12. [ID: 500] Out of memory during flow maintenance

Log Categories
FLOW,SYSTEM
Log Message
Out of memory during flow maintenance.
Default Log Severity
Emergency
Parameters
 
Explanation
A memory allocation attempt failed while allocating memory needed for flow maintenance. Normal operation cannot be guaranteed.
Gateway Action
Abort
Action Description
None
Proposed Action
Investigate why the system is low on RAM. Review the configuration and try to free more RAM.

2.12.13. [ID: 400] Flow maintenance failed

Log Categories
FLOW
Log Message
Flow maintenance failed.
Default Log Severity
Error
Parameters
error, flow, flowusage, app, rule, ruletype, ruleorigin, user, userid
Explanation
The device failed to update a flow and had to close it. This can be a sign of a system-wide problem, for instance, low on memory.
Gateway Action
Close
Action Description
None
Proposed Action
Search for other logs that can provide more information.

2.12.14. [ID: 300] There is no flow for the packet anymore

Log Categories
FLOW
Log Message
There is no flow for the packet anymore.
Default Log Severity
Debug
Parameters
pkt
Explanation
The flow that matched the packet was closed while the packet was processed by the gateway. Since the packet was partially processed it could not safely be used to setup a new flow so the packet had to be dropped.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.15. [ID: 224] Packet not allowed to trigger maintenance of[...]

Log Categories
FLOW
Log Message
Packet not allowed to trigger maintenance of the flow state.
Default Log Severity
Warning
Parameters
flow, pkt, user, userid
Explanation
When trying to process a packet using a flow state, the flow state was found to be outdated. This packet could not be used to update the flow state so the packet was dropped. There are several reasons why a packet cannot be used to trigger an update of a flow state, for instance, that the packet has been partially processed or that the packet is related to the flow state rather than belonging to the connection that the flow state represents. One example of related packets is ICMP errors.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.16. [ID: 424] The flow is not allowed anymore

Log Categories
FLOW
Log Message
The flow is not allowed anymore.
Default Log Severity
Notice
Parameters
conflictrule, flow, flowusage, app, rule, ruletype, ruleorigin, user, userid
Explanation
The rules had been changed so that the flow was not allowed anymore.
Gateway Action
Close
Action Description
None
Proposed Action
If this flow should be allowed then verify that recent configuration changes are correct.

2.12.17. [ID: 1062] Not security equivalent after route change

Log Categories
FLOW
Log Message
Not security equivalent after route change.
Default Log Severity
Notice
Parameters
conflictrule, flow, flowusage, app, rule, ruletype, ruleorigin, user, userid
Explanation
The routes had been changed in such a way that the flow state would have been routed through interfaces that were not security equivalent with the ones originally used. Packets with the same traffic parameters would still be able to setup new, slightly different, flow states but this flow state had to be closed.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.18. [ID: 372] Flow opened

Log Categories
FLOW
Log Message
Flow opened.
Default Log Severity
Information
Parameters
trafficshaping, route, sessionid, ipsrule, flow, geoip, app, rule, ruletype, ruleorigin, user, userid
Explanation
A packet was received that triggered a new stateful flow to be created.
Gateway Action
Open
Action Description
None
Proposed Action
None

2.12.19. [ID: 1014] Flow opened stateless

Log Categories
FLOW
Log Message
Flow opened stateless.
Default Log Severity
Information
Parameters
trafficshaping, route, sessionid, ipsrule, flow, geoip, rule, ruletype, ruleorigin, user, userid
Explanation
A packet was received that triggered a new stateless flow to be created. Packets forwarded on stateless flows are only subject for stateless packet validation.
Gateway Action
Open
Action Description
None
Proposed Action
None

2.12.20. [ID: 1390] Out of memory when attempting to allocate[...]

Log Categories
FLOW,SYSTEM
Log Message
Out of memory when attempting to allocate flow data.
Default Log Severity
Emergency
Parameters
matchkey
Explanation
The system was out of memory and failed to allocate a new flow. All new traffic may have been completely locked out.
Gateway Action
Discard
Action Description
The system was unable to open a flow, even though policy allowed it
Proposed Action
Investigate why the system is low on RAM. Contact technical support if the cause is not obvious.

2.12.21. [ID: 543] Reject flow opened

Log Categories
FLOW
Log Message
Reject flow opened.
Default Log Severity
Warning
Parameters
trafficshaping, route, flow, geoip, rule, user, userid
Explanation
A packet matched a reject rule and a corresponding reject flow was created. A reject flow is a flow with the purpose of rejecting future packets matching the same parameters as the original packet.
Gateway Action
Open
Action Description
None
Proposed Action
None

2.12.22. [ID: 1646] Failed to reopen flow

Log Categories
FLOW
Log Message
Failed to reopen flow.
Default Log Severity
Error
Parameters
error, flow, rule, ruletype, ruleorigin, user, userid
Explanation
The system failed to reopen the flow. The flow will remain closed and the packet will be dropped.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.12.23. [ID: 122] Flow reopened

Log Categories
FLOW
Log Message
Flow reopened.
Default Log Severity
Information
Parameters
flow, app, user, userid
Explanation
A packet was received that triggered a new stateful flow to be created.
Gateway Action
Open
Action Description
None
Proposed Action
None

2.12.24. [ID: 790] Failed to setup flow due to ruleset lookup[...]

Log Categories
FLOW
Log Message
Failed to setup flow due to ruleset lookup failure.
Default Log Severity
Error
Parameters
pkt
Explanation
A flow could not be opened for the packet since the ruleset lookup failed. The packet was dropped.
Gateway Action
Drop
Action Description
None
Proposed Action
Make sure that logging is enabled on the rules that matches the traffic and look for other logs that could reveal the actual cause of the ruleset lookup failure. Could, for instance, be related to resources (memory, port allocation, etc) or configuration.

2.12.25. [ID: 521] Flow maintenance failed

Log Categories
FLOW
Log Message
Flow maintenance failed.
Default Log Severity
Notice
Parameters
error, flow, flowusage, app, rule, ruletype, ruleorigin, user, userid
Explanation
The device failed to update a flow and had to close it. This can be a sign of a problem related to this particular flow but it can also be sign of a system-wide problem, for instance, out of memory.
Gateway Action
Close
Action Description
None
Proposed Action
Search for other logs that can provide more information.

2.12.26. [ID: 1314] Packet MD5 digest did not match packet data

Log Categories
FLOW,TCP,BGP
Log Message
Packet MD5 digest did not match packet data.
Default Log Severity
Error
Parameters
pkt
Explanation
MD5 digest included in packet did not match rest of the packet data.
Gateway Action
Drop
Action Description
None
Proposed Action
Check BGP neighbor configuration.

2.12.27. [ID: 1320] Failed to insert MD5 digest to packet

Log Categories
FLOW,TCP,BGP
Log Message
Failed to insert MD5 digest to packet.
Default Log Severity
Error
Parameters
pkt
Explanation
System was unable to add MD5 digest to packet.
Gateway Action
Drop
Action Description
None
Proposed Action
Contact customer support.

2.12.28. [ID: 1317] Packet did not contain md5 digest

Log Categories
FLOW,TCP,BGP
Log Message
Packet did not contain md5 digest.
Default Log Severity
Error
Parameters
pkt
Explanation
Packet did not contain any MD5 digest.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.29. [ID: 1309] Packet is too small to contain MD5 digest

Log Categories
FLOW,TCP,BGP
Log Message
Packet is too small to contain MD5 digest.
Default Log Severity
Error
Parameters
pkt
Explanation
Packet is too small to contain MD5 digest.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.30. [ID: 1056] Same pipe used twice in same flow

Log Categories
FLOW,PIPES
Log Message
Same pipe used twice in same flow.
Default Log Severity
Warning
Parameters
pipe, conflictrule, rule
Explanation
The same pipe object pipe has been applied twice to the same flow by two different rules (rule and conflictrule). The effect of this is probably undesirable. Whether to log this event is controlled by the MiscSettings:PipeDupLog setting.
Gateway Action
Ignore
Action Description
None
Proposed Action
Review the configuration and consider re-arranging rules and traffic profiles so that no pipe object can be added by different rules matching the same traffic.

2.12.31. [ID: 1389] Not enough ICMP data for protocol translation

Log Categories
FLOW,NAT64
Log Message
Not enough ICMP data for protocol translation.
Default Log Severity
Notice
Parameters
pkt
Explanation
An ICMP error was dropped because its payload was not large enough for protocol translation.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.32. [ID: 1397] Protocol translation was not applicable

Log Categories
FLOW,NAT64
Log Message
Protocol translation was not applicable.
Default Log Severity
Notice
Parameters
pkt
Explanation
An ICMP message was dropped because there was no applicable protocol translation.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.33. [ID: 1391] Unsupported media header in protocol[...]

Log Categories
FLOW,NAT64
Log Message
Unsupported media header in protocol translation.
Default Log Severity
Notice
Parameters
pkt
Explanation
A packet with an unsupported media header was dropped when attempting protocol translation.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.12.34. [ID: 1388] Unsupported transport header in protocol[...]

Log Categories
FLOW,NAT64
Log Message
Unsupported transport header in protocol translation.
Default Log Severity
Notice
Parameters
pkt
Explanation
A packet with an unsupported transport header was dropped when attempting protocol translation.
Gateway Action
Drop
Action Description
None
Proposed Action
None