Cloud Services Getting Started Guide (2024-03-26)  Next

Chapter 1: Introduction & Provisioning

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Introduction

This document provides a comprehensive overview of Clavister Cloud Services, specifically designed to extend the capabilities of the on-premises solutions through analytics and strong authentication as a service. By integrating with Clavister NetWall, these services offer enhanced security and insightful data analytics, ensuring a seamless transition and operation within the Clavister ecosystem.

Provisioning

The process for initiating Clavister Cloud services begins with license acquisition through relevant instances such as through Clavister sales and partners. You need at least one valid license allowing the use of Cloud Services, this can be for example either a Clavister NetWall appliance with Basics or higher or a Cloud Services add-on license with Essentials or higher. The license(s) need to be registered on MyClavister. Details about the needed license are shown in the table below.

Subscription Cloud Logging Cloud User Directory Log Analytics CyberSecurity Score Network Security Dashboards Cloud Services Specific Dashboards Passwordless RADIUS Authentication
NetWall with CSS
 Included Included Included Included Included Included  
NetWall with Basic or higher Included Included Included Included Included Included  
NetShield with Essentials or higher Included Included Included Included Included Included  
Cloud Authentication addon with Essentials or higher   Included Included Included   Included Included

Figure 1.1. Subscriptions

Following purchase, users provision a new cloud instance via MyClavister by entering administrator contact information. This triggers the automatic deployment of the cloud instance, with the primary administrator receiving an email containing further instructions for enrolment and activation of the service.

  1. Cloud Instance Provisioning

    1. Log into MyClavister.

    2. Navigate to "Cloud Services".

    3. Click "Request Provisioning".

    4. Enter the required information (email and mobile phone number) for the primary administrator.

      1. These details will be used for activation and future communications.

        [Important] Important: The phone must be able to receive SMS

        If the phone is unable to receive SMS messages, the activation will fail.

  2. Activation

    1. The cloud instance will be automatically deployed.

    2. The primary administrator will receive an email notification with instructions for the next steps, including enrolment and instance activation.

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