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This chapter outlines the step-by-step process for administrator enrolment in Clavister Cloud Services.
Initial Email Notification
Upon cloud instance provisioning, the primary administrator receives an email. This email contains links for both downloading the Clavister OneTouch mobile authentication app and starting the enrolment wizard.
Enrolment Wizard
Clicking the enrolment link directs the administrator to an online wizard. The first step requires entering their username, which is the email address used during the instance provisioning.
One-Time Password Verification
After submitting the email address, a one-time password (OTP) is sent to that email. The administrator must enter this OTP in the wizard to proceed. Following email verification, a second OTP is sent to the mobile phone number provided during provisioning. This OTP must also be entered to continue.
Creating a Profile With the Clavister OneTouch Mobile Authentication App
The final step in the wizard prompts the administrator to scan a QR code with the Clavister OneTouch mobile authentication app. If the app has not been downloaded, an option to download it is provided within the wizard.
Scanning the QR code with the app creates a profile linked to the cloud instance, completing the enrolment process.
Completion of Enrolment
Upon successful profile creation in the Clavister OneTouch mobile authentication app, the enrolment process is concluded. The administrator is now ready to access the cloud services and can proceed with further configuration and user invitations.
