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Without a valid license installed, cOS Core will run in demo mode (demonstration mode) which means that it will cease to function after two hours of operation. Restarting cOS Core will re-enable cOS Core for another two hours. To remove this 2 hour restriction, a valid license must be installed.
Licenses are files which are made available for download from the Clavister servers but before they become available, the user must have registered themselves with Clavister and doing this is described in Chapter 2, Registering with Clavister.
Installation Methods
The following methods can be used for installing the first cOS Core license in the E10 unit:Automatically through the Setup Wizard
As described in Section 4.1, Web Interface and Wizard Setup, when the wizard is used for initially configuring Clavister hardware, the administrator can choose to install a license as one of the wizard steps.
Automatically through the Web Interface
Go to Status > Maintenance > License and enter the customer's login credentials for the Clavister website, then press Activate. The license is fetched automatically across the public Internet and installed.
Automatically through the CLI
In the CLI, enter the command:
Device:/> license -activate -request -username=myname -password=mypassThe customer username and password login are included in the command and the license is fetched automatically across the Internet. The login credentials are the same ones that are used for Clavister website login. The reconf or shutdown command should be used to complete installation.
Manually through the Web Interface or SCP
This method is the only choice when the E10 hardware does not have a connection to the public Internet. The procedure consists of the following steps:
Using a web browser, go to https://my.clavister.com and log in to the relevant MyClavister account. This will require registration if this has not been done already.
Go to Licenses > Register License.
Select the option Register by Service Tag and Hardware Serial Number.
Enter the Serial Number and Service Tag codes. For Clavister hardware products, these codes are found on a label on the unit.
Download a license from the license list to the computer's local disk.
The license file is uploaded to the firewall through the cOS Core Web Interface by going to Status > Maintenance > License and pressing the Upload button to select the license file. Following upload, cOS Core will install the file.
Alternatively, the license file can be uploaded using SCP. cOS Core automatically recognizes an uploaded license file but it is then necessary to manually to perform a reconfigure or reboot operation to complete installation.
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Important: Restart is recommended after license installation |
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After installing a license, a restart of cOS Core is recommended. This will ensure that cOS Core memory is correctly configured for the license parameters. When installing a license through the Web Interface or when using the startup wizard, the options to restart or reconfigure are presented to the administrator. With the CLI and SCP, these options are not presented and restart must be initiated by the administrator. For restarting via the Web Interface, go to Status > Maintenance > Reset & Restart. With the CLI, use the command:
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Installing Licenses Updates
Installing license updates can be done using one of the following methods:Automatically, by creating a permanent link between the E10 and the associated MyClavister account on the Clavister website. Doing this is one of the last options in the setup wizard. Alternatively, the link can be established later by going to the Status > Maintenance > MyClavister in the Web Interface and entering the login credentials for the Clavister website.
The link can also be created in the CLI with the following command:
Device:/> license –myclavister –username=myuser –password=mypass
Once the link is established, cOS Core will alert the administrator in the Web Interface when a license update is available. The update process is then initiated by pressing the Update button in the license page.
Manually, by logging into and downloading from the Clavister website and then uploading manually to cOS Core.
Automatically through the separate InControl software product which is used for managing cOS Core configurations. This method can also be used to install the first license.
Licenses and license installation are described further in the separate cOS Core Administrators Guide.
