2.41. SIPALG

These log messages refer to the SIPALG category.

2.41.1. [ID: 1206] SIP ALG call leg deleted

Log Categories
SIPALG
Log Message
SIP ALG call leg deleted.
Default Log Severity
Notice
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
The call leg for the identified method request was deleted.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.2. [ID: 1229] SIP ALG call leg state updated

Log Categories
SIPALG
Log Message
SIP ALG call leg state updated.
Default Log Severity
Debug
Parameters
state, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG call leg state was updated to the identified state.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.3. [ID: 1260] Failed to create call leg

Log Categories
SIPALG
Log Message
Failed to create call leg.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG failed to create call leg for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.4. [ID: 1266] Failed to create new transaction

Log Categories
SIPALG
Log Message
Failed to create new transaction.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG failed to create transaction.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.5. [ID: 1267] Failed to do dns resolve

Log Categories
SIPALG
Log Message
Failed to do dns resolve.
Default Log Severity
Critical
Parameters
reason
Explanation
An attempt to resolve dns failed.
Gateway Action
Drop
Action Description
None
Proposed Action
Check if the dns servers are configured and reachable by the firewall.

2.41.6. [ID: 1247] Failed to create SIP ALG session

Log Categories
SIPALG
Log Message
Failed to create SIP ALG session.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
A new SIP ALG session request could not be created.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.7. [ID: 1262] Failed to find SIP ALG session

Log Categories
SIPALG
Log Message
Failed to find SIP ALG session.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to find SIP ALG session.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.8. [ID: 1259] Unsuccessful registration

Log Categories
SIPALG
Log Message
Unsuccessful registration.
Default Log Severity
Warning
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
The user failed to register.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.9. [ID: 1221] Failed unregistration

Log Categories
SIPALG
Log Message
Failed unregistration.
Default Log Severity
Notice
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
The user failed to unregister.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.10. [ID: 1210] Failed to find call leg

Log Categories
SIPALG
Log Message
Failed to find call leg.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to find call leg for identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.11. [ID: 1219] Failed to find role

Log Categories
SIPALG
Log Message
Failed to find role.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to find role for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.12. [ID: 1202] Failed to find transaction

Log Categories
SIPALG
Log Message
Failed to find transaction.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to find transaction.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.13. [ID: 1213] Flow failed

Log Categories
SIPALG
Log Message
Flow failed.
Default Log Severity
Notice
Parameters
reason, originator, flow, rule
Explanation
An error occurred that caused the SIP flow to be aborted.
Gateway Action
Abort
Action Description
None
Proposed Action
None

2.41.14. [ID: 1224] Failed to get free NAT port pair for the[...]

Log Categories
SIPALG
Log Message
Failed to get free NAT port pair for the given host.
Default Log Severity
Critical
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to get free NAT port pair for the given host.
Gateway Action
Drop
Action Description
None
Proposed Action
Failure on getting a NAT port pair may result from a heavy loaded system/port range. Revision of NAT configuration parameters and system wide load is advisable.

2.41.15. [ID: 1322] Failed to install HA synced object

Log Categories
SIPALG
Log Message
Failed to install HA synced object.
Default Log Severity
Notice
Parameters
type, reason, matchkey
Explanation
The SIP ALG failed to install an object on the inactive node.
Gateway Action
None
Action Description
None
Proposed Action
None

2.41.16. [ID: 1323] Failed to apply HA update to object

Log Categories
SIPALG
Log Message
Failed to apply HA update to object.
Default Log Severity
Notice
Parameters
type, reason, matchkey
Explanation
The SIP ALG on the inactive HA node failed to update an object with the new parameters synced from the active node.
Gateway Action
None
Action Description
None
Proposed Action
None

2.41.17. [ID: 1205] Invalid SIP UDP packet received

Log Categories
SIPALG
Log Message
Invalid SIP UDP packet received.
Default Log Severity
Error
Parameters
 
Explanation
The SIP ALG received an invalid UDP packet. The packet will be dropped.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.18. [ID: 1211] Invalid session state change

Log Categories
SIPALG
Log Message
Invalid session state change.
Default Log Severity
Error
Parameters
state, fromuri, touri, srcip, srcport, destip, destport
Explanation
Invalid session state found.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.19. [ID: 1237] Maximum number of transaction per session has[...]

Log Categories
SIPALG
Log Message
Maximum number of transaction per session has been reached.
Default Log Severity
Warning
Parameters
sessions, fromuri, touri, srcip, srcport, destip, destport
Explanation
The configured maximum number of concurrent SIP sessions per SIP service has been reached.
Gateway Action
Close
Action Description
None
Proposed Action
If the maximum number of SIP ALG sessions per SIP service is too low, increase it.

2.41.20. [ID: 1203] Maximum number of sessions per SIP URI has[...]

Log Categories
SIPALG
Log Message
Maximum number of sessions per SIP URI has been reached.
Default Log Severity
Warning
Parameters
sessions, fromuri, touri, srcip, srcport, destip, destport
Explanation
The configured maximum number of concurrent SIP sessions per SIP URI has been reached.
Gateway Action
Close
Action Description
None
Proposed Action
If the maximum number of SIP ALG sessions per SIP URI is too low, increase it.

2.41.21. [ID: 1220] Maximum number of sessions per Service has[...]

Log Categories
SIPALG
Log Message
Maximum number of sessions per Service has been reached.
Default Log Severity
Warning
Parameters
sessions, fromuri, touri, srcip, srcport, destip, destport
Explanation
The configured maximum number of transactions per SIP session has been reached.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.22. [ID: 1223] Failed to parse media

Log Categories
SIPALG
Log Message
Failed to parse media.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to parse media for the request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.23. [ID: 1274] Media stream rules created

Log Categories
SIPALG
Log Message
Media stream rules created.
Default Log Severity
Information
Parameters
fromuri, touri, srcip, srcport, destip, destport, proto
Explanation
The system has created rules to allow a media stream negotiated using the SIP protocol.
Gateway Action
None
Action Description
None
Proposed Action
None

2.41.24. [ID: 1272] Failed to create media stream rules

Log Categories
SIPALG
Log Message
Failed to create media stream rules.
Default Log Severity
Warning
Parameters
fromuri, touri, srcip, srcport, destip, destport, proto
Explanation
The system failed to create rules to allow a media stream negotiated using the SIP protocol.
Gateway Action
None
Action Description
None
Proposed Action
There are several possible reasons for the failure. If NAT is used it could relate to NAT port allocation, so, search for logs in the categories PORTMGR and/or NATPOOL.

2.41.25. [ID: 1204] Out of memory

Log Categories
SIPALG
Log Message
Out of memory.
Default Log Severity
Emergency
Parameters
reason
Explanation
Memory allocation failed while processing SIP message.
Gateway Action
Drop
Action Description
None
Proposed Action
Change configuration to free up more RAM.

2.41.26. [ID: 1245] Expire value modified in registration request

Log Categories
SIPALG
Log Message
Expire value modified in registration request.
Default Log Severity
Notice
Parameters
time, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG modified the requested registration time since it exceeds the configured maximum registration time value.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.27. [ID: 1199] Failed to modify contact tag in message

Log Categories
SIPALG
Log Message
Failed to modify contact tag in message.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the contact tag in SIP message.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.28. [ID: 1235] Failed to modify FROM tag in message

Log Categories
SIPALG
Log Message
Failed to modify FROM tag in message.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the FROM tag in message for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.29. [ID: 1263] Failed to modify request URI in message

Log Categories
SIPALG
Log Message
Failed to modify request URI in message.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the request URI in message for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.30. [ID: 1200] Failed to modify the request

Log Categories
SIPALG
Log Message
Failed to modify the request.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the topology info in the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.31. [ID: 1251] Failed to modify the response

Log Categories
SIPALG
Log Message
Failed to modify the response.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the topology info in the identified method response.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.32. [ID: 1231] Failed to modify SDP message

Log Categories
SIPALG
Log Message
Failed to modify SDP message.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify SDP part of message.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.33. [ID: 1238] Failed to modify the SAT request

Log Categories
SIPALG
Log Message
Failed to modify the SAT request.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify request ip to SAT destination IP in the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.34. [ID: 1207] Call leg created

Log Categories
SIPALG
Log Message
Call leg created.
Default Log Severity
Notice
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP ALG call leg created for identified method request.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.35. [ID: 1232] New SIP ALG session created

Log Categories
SIPALG
Log Message
New SIP ALG session created.
Default Log Severity
Notice
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
New SIP ALG session request created.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.36. [ID: 1234] New transaction created

Log Categories
SIPALG
Log Message
New transaction created.
Default Log Severity
Notice
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
New SIP ALG transaction created.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.37. [ID: 1261] Failed to find route for given host

Log Categories
SIPALG
Log Message
Failed to find route for given host.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
No route information found for the given host.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.38. [ID: 1256] General Error

Log Categories
SIPALG
Log Message
General Error.
Default Log Severity
Warning
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
General error while processing message.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.39. [ID: 1217] Registration hijack attempt detected

Log Categories
SIPALG
Log Message
Registration hijack attempt detected.
Default Log Severity
Alert
Parameters
count, fromuri, touri, srcip, srcport, destip, destport
Explanation
The number of registration attempts has been exceeded.
Gateway Action
Drop
Action Description
None
Proposed Action
Check with the user, why he is using false authentication to register.

2.41.40. [ID: 1246] Successful Registration

Log Categories
SIPALG
Log Message
Successful Registration.
Default Log Severity
Notice
Parameters
user, contact
Explanation
User registered.
Gateway Action
None
Action Description
None
Proposed Action
None

2.41.41. [ID: 1264] SDP message parsing failed

Log Categories
SIPALG
Log Message
SDP message parsing failed.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
SDP part of message failed parsing due to malformed message.
Gateway Action
Drop
Action Description
None
Proposed Action
Examine why client or server is sending a malformed SDP message.

2.41.42. [ID: 1243] SDP message validation failed

Log Categories
SIPALG
Log Message
SDP message validation failed.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
SDP part of message failed validation due to malformed message.
Gateway Action
Drop
Action Description
None
Proposed Action
Examine why client or server is sending a malformed SDP message.

2.41.43. [ID: 1227] SIP ALG packet reception error

Log Categories
SIPALG
Log Message
SIP ALG packet reception error.
Default Log Severity
Error
Parameters
reason
Explanation
Packet without data received.
Gateway Action
Drop
Action Description
None
Proposed Action
Take needed steps to understand how SIP ALG received NULL SIP packet.

2.41.44. [ID: 1265] SIP message parsing failed

Log Categories
SIPALG
Log Message
SIP message parsing failed.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP part of message failed parsing due to malformed message.
Gateway Action
Drop
Action Description
None
Proposed Action
Examine why client or server is sending a malformed SIP message.

2.41.45. [ID: 1254] SIP message validation failed due to[...]

Log Categories
SIPALG
Log Message
SIP message validation failed due to malformed message.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP part of message failed validation due to malformed message.
Gateway Action
Drop
Action Description
None
Proposed Action
Examine why client or server is sending a malformed SIP message.

2.41.46. [ID: 1212] SIP request-response timeout

Log Categories
SIPALG
Log Message
SIP request-response timeout.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP request-response timeout for the session. The session will be deleted.
Gateway Action
Close
Action Description
None
Proposed Action
If the configured SIP Request-Response timeout value is too low, increase it.

2.41.47. [ID: 1255] SIP signal timeout

Log Categories
SIPALG
Log Message
SIP signal timeout.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP signal timeout for session. The session will be deleted.
Gateway Action
Close
Action Description
None
Proposed Action
If the configured SIP signal timeout value is too low, increase it.

2.41.48. [ID: 1233] SIP ALG session deleted

Log Categories
SIPALG
Log Message
SIP ALG session deleted.
Default Log Severity
Information
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
SIP ALG session deleted.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.49. [ID: 1201] SIP ALG session state updated

Log Categories
SIPALG
Log Message
SIP ALG session state updated.
Default Log Severity
Debug
Parameters
state, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG session state was updated.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.50. [ID: 1250] Block third party SIP request

Log Categories
SIPALG
Log Message
Block third party SIP request.
Default Log Severity
Warning
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
The SIP ALG has detected a SIP/SDP message involving third party IP address.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.51. [ID: 1244] Transaction state updated

Log Categories
SIPALG
Log Message
Transaction state updated.
Default Log Severity
Debug
Parameters
state, fromuri, touri, srcip, srcport, destip, destport
Explanation
A SIP ALG transaction state has been updated to the identified state.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.52. [ID: 1253] SIP ALG transaction deleted

Log Categories
SIPALG
Log Message
SIP ALG transaction deleted.
Default Log Severity
Notice
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
The transaction for the identified method request is deleted.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.53. [ID: 1226] Invalid transaction state change

Log Categories
SIPALG
Log Message
Invalid transaction state change.
Default Log Severity
Error
Parameters
state, fromuri, touri, srcip, srcport, destip, destport
Explanation
Invalid transaction state found.
Gateway Action
Close
Action Description
None
Proposed Action
None

2.41.54. [ID: 1252] Successful unregistration

Log Categories
SIPALG
Log Message
Successful unregistration.
Default Log Severity
Notice
Parameters
user, contact
Explanation
User unregistered successfully.
Gateway Action
Allow
Action Description
None
Proposed Action
None

2.41.55. [ID: 1222] Method not supported

Log Categories
SIPALG
Log Message
Method not supported.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
The identified method is not supported.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.56. [ID: 1249] Failed to update call leg

Log Categories
SIPALG
Log Message
Failed to update call leg.
Default Log Severity
Warning
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to update call leg for identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.57. [ID: 1225] Failed to update contact

Log Categories
SIPALG
Log Message
Failed to update contact.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to update contact into session for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.58. [ID: 1241] Failed to update port information

Log Categories
SIPALG
Log Message
Failed to update port information.
Default Log Severity
Error
Parameters
method, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to update port into session for identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.59. [ID: 1228] Registration entry not found

Log Categories
SIPALG
Log Message
Registration entry not found.
Default Log Severity
Warning
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
The specified user could not be found in the register table.
Gateway Action
Drop
Action Description
None
Proposed Action
None

2.41.60. [ID: 1215] Failed to modify via in message

Log Categories
SIPALG
Log Message
Failed to modify via in message.
Default Log Severity
Error
Parameters
reason, fromuri, touri, srcip, srcport, destip, destport
Explanation
Failed to modify the via header in message for the identified method request.
Gateway Action
Drop
Action Description
None
Proposed Action
None