These log messages refer to the AUTHSYS category.
2.3.1. [ID: 684] User is already logged in
- Log Categories
- AUTHSYS
- Log Message
- User is already logged in.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user with the same username as an already authenticated user tried to log in and was rejected.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.2. [ID: 669] Failed to retrieve information from[...]
- Log Categories
- AUTHSYS
- Log Message
- Failed to retrieve information from authentication source.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- Information regarding a user session could not be retrieved from the source database.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.3. [ID: 690] Unknown user or invalid password
- Log Categories
- AUTHSYS
- Log Message
- Unknown user or invalid password.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user failed to log in. The entered username or password was invalid.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.4. [ID: 679] Login prevented due to brute force attack[...]
- Log Categories
- AUTHSYS
- Log Message
- Login prevented due to brute force attack prevention.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A login attempt was prevented due to quick repeated failures when validating user credentials.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.5. [ID: 793] Invalid Charging characteristics attribute in[...]
- Log Categories
- AUTHSYS
- Log Message
- Invalid Charging characteristics attribute in RADIUS Access-Accept.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- The RADIUS server sent a Charging Characteristics attribute which could not be interpreted.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Verify that the Charging Characteristics attribute on the RADIUS server is configured correctly.
2.3.6. [ID: 685] Received an invalid EAP packet
- Log Categories
- AUTHSYS
- Log Message
- Received an invalid EAP packet.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- Received an invalid EAP packet from an authentication source.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.7. [ID: 774] Maximum number of user sessions for the[...]
- Log Categories
- AUTHSYS
- Log Message
- Maximum number of user sessions for the username has been reached.
- Default Log Severity
- Warning
- Parameters
- user, profile, agent
- Explanation
- The maximum allowed number of simultaneous session for a user has been reached and the new session is rejected.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.8. [ID: 670] IMSI attribute missing in RADIUS Access-Accept
- Log Categories
- AUTHSYS
- Log Message
- IMSI attribute missing in RADIUS Access-Accept.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- No IMSI could be extracted from the user identity (IDi) or fetched from the RADIUS server.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.9. [ID: 810] MSISDN attribute missing in RADIUS[...]
- Log Categories
- AUTHSYS
- Log Message
- MSISDN attribute missing in RADIUS Access-Accept.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- The MSISDN attribute (Callback-Number) was missing in the Access-Accept message.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Check the RADIUS server's user configuration.
2.3.10. [ID: 844] EAP type is not allowed by authentication[...]
- Log Categories
- AUTHSYS
- Log Message
- EAP type is not allowed by authentication profile.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, type
- Explanation
- A user and server used an EAP type that was not allowed by the authentication profile.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Check the authentication profile configuration if the EAP type should be allowed.
2.3.11. [ID: 674] Out of memory while authenticating a user
- Log Categories
- AUTHSYS
- Log Message
- Out of memory while authenticating a user.
- Default Log Severity
- Alert
- Parameters
- userid, user, ip, profile, agent
- Explanation
- The unit failed to allocate and is out of memory.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.12. [ID: 688] Denied access according to authentication[...]
- Log Categories
- AUTHSYS
- Log Message
- Denied access according to authentication profile.
- Default Log Severity
- Warning
- Parameters
-
- Explanation
- A user is not allowed to authenticate according to the authentication profile settings.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.13. [ID: 792] The authentication profile is still in[...]
- Log Categories
- AUTHSYS
- Log Message
- The authentication profile is still in initialization process.
- Default Log Severity
- Warning
- Parameters
- profile, agent
- Explanation
- A user requesting login was rejected as the authentication profile has not been fully initialized yet.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.14. [ID: 673] Received RADIUS Access-Accept message
- Log Categories
- AUTHSYS
- Log Message
- Received RADIUS Access-Accept message.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- Access-Accept message received from RADIUS server.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.15. [ID: 1666] Received RADIUS Access-Challenge message
- Log Categories
- AUTHSYS
- Log Message
- Received RADIUS Access-Challenge message.
- Default Log Severity
- Information
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- Access-Challenge message received from RADIUS server.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.16. [ID: 681] Received RADIUS Access-Reject message
- Log Categories
- AUTHSYS
- Log Message
- Received RADIUS Access-Reject message.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- Access-Reject message received from RADIUS server.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.17. [ID: 812] Challenges are not supported when using XAuth
- Log Categories
- AUTHSYS
- Log Message
- Challenges are not supported when using XAuth.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- The XAuth agent does not support the challenge-and-response method.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Disable the challenge-and-response feature in the RADIUS server, and use password verification instead.
2.3.18. [ID: 689] Internal RADIUS error
- Log Categories
- AUTHSYS
- Log Message
- Internal RADIUS error.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- An internal error occurred within the RADIUS client.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Check RADIUS logs for details.
2.3.19. [ID: 665] User logged out due to session timeout
- Log Categories
- AUTHSYS
- Log Message
- User logged out due to session timeout.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user was logged out due to session timeout.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.20. [ID: 809] Authentication source did not respond
- Log Categories
- AUTHSYS
- Log Message
- Authentication source did not respond.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent, userdb
- Explanation
- A request that was sent for a user did not receive a response in time from an authentication source.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.21. [ID: 677] User belongs in too many groups
- Log Categories
- AUTHSYS
- Log Message
- User belongs in too many groups. Keeping the 32 first.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user can only be a member of a maximum of 32 groups. This user is a member of too many groups, and only the 32 first groups
will be used.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- Lower the number of groups that this user belongs to.
2.3.22. [ID: 676] User added
- Log Categories
- AUTHSYS
- Log Message
- User added.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user was added and is now awaiting confirmation.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.23. [ID: 761] User updated with new IP address
- Log Categories
- AUTHSYS
- Log Message
- User updated with new IP address.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent, old
- Explanation
- The authenticated IP address for a logged in user was changed.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.24. [ID: 760] Invalid user session found
- Log Categories
- AUTHSYS
- Log Message
- Invalid user session found.
- Default Log Severity
- Warning
- Parameters
- userid, user, ip, profile, agent
- Explanation
- An invalid user session has been found and will be removed.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.25. [ID: 672] User logged in
- Log Categories
- AUTHSYS
- Log Message
- User logged in.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent, userdb, usergroups
- Explanation
- A user logged in and has been granted access, according to the group membership or user name information.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.26. [ID: 667] User logged out
- Log Categories
- AUTHSYS
- Log Message
- User logged out.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent
- Explanation
- A user logged out and is no longer authenticated.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.27. [ID: 759] User updated with new username
- Log Categories
- AUTHSYS
- Log Message
- User updated with new username.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent, old
- Explanation
- A user logged in with a pseudonym and its username was changed to its full username.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.28. [ID: 671] User replaced
- Log Categories
- AUTHSYS
- Log Message
- User replaced.
- Default Log Severity
- Notice
- Parameters
- userid, user, ip, profile, agent
- Explanation
- An old user session was replaced with a new one.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
2.3.29. [ID: 687] User table is full
- Log Categories
- AUTHSYS
- Log Message
- User table is full.
- Default Log Severity
- Warning
- Parameters
-
- Explanation
- Maximum number of allowed logged in users has been reached.
- Gateway Action
- None
- Action Description
- None
- Proposed Action
- None
cOS Stream 4.00.03 Log Reference Guide
