These log messages refer to the SMTPLOG (SMTPLOG events) category.
2.63.1. unable_to_establish_connection (ID: 03000001)
- Default Severity
- WARNING
- Log Message
- Unable to establish connection to SMTP server <smtp_server>. Send aborted
- Explanation
- The unit failed to establish a connection to the SMTP server. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- Verify that a SMTP server is running at the address specified.
- Revision
- 1
- Parameters
- smtp_server
2.63.2. connect_timeout (ID: 03000002)
- Default Severity
- WARNING
- Log Message
- Timeout connecting to SMTP server <smtp_server>. Send aborted
- Explanation
- The unit timed out while trying to establish a connection to the SMTP server. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- Verify that a SMTP server is running at the address specified.
- Revision
- 1
- Parameters
- smtp_server
2.63.3. send_failure (ID: 03000004)
- Default Severity
- WARNING
- Log Message
- Unable to send data to SMTP server <smtp_server>. Send aborted
- Explanation
- The unit failed to send data to the SMTP server. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- None
- Revision
- 1
- Parameters
- smtp_server
2.63.4. receive_timeout (ID: 03000005)
- Default Severity
- WARNING
- Log Message
- Receive timeout from SMTP server <smtp_server>. Send aborted
- Explanation
- The unit timed out while receiving data from the SMTP server. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- None
- Revision
- 1
- Parameters
- smtp_server
2.63.5. rejected_connect (ID: 03000006)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected connection. Send aborted
- Explanation
- The SMTP server reject the connection attempt. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- Verify that a SMTP Server is configured to accept connections from the unit.
- Revision
- 1
- Parameters
- smtp_server
2.63.6. rejected_ehlo_helo (ID: 03000007)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected both EHLO/HELO. Trying to continue anyway
- Explanation
- The SMTP server rejected the normal handshake process. The unit will try to continue anyway.
- Firewall Action
- None
- Recommended Action
- If problems arise, verify that the SMTP server is properly configured.
- Revision
- 1
- Parameters
- smtp_server
2.63.7. rejected_sender (ID: 03000008)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected sender <sender>. Send aborted
- Explanation
- The SMTP server rejected the sender. No SMTP Log will be sent.
- Firewall Action
- abort_sending
- Recommended Action
- Verify that the SMTP server is configured to accept this sender.
- Revision
- 1
- Parameters
- smtp_server
sender
2.63.8. rejected_recipient (ID: 03000009)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected recipient <recipient>
- Explanation
- The SMTP server rejected the recipient. No SMTP Log will be sent.
- Firewall Action
- None
- Recommended Action
- Verify that the SMTP server is configured to accept this recipient.
- Revision
- 1
- Parameters
- smtp_server
recipient
2.63.9. rejected_all_recipients (ID: 03000010)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected all recipients. Send aborted
- Explanation
- The SMTP server rejected all recipients. No SMTP Log will be sent.
- Firewall Action
- None
- Recommended Action
- Verify that the SMTP server is configured to accept these recipients.
- Revision
- 1
- Parameters
- smtp_server
2.63.10. rejected_data (ID: 03000011)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected DATA request. Send aborted
- Explanation
- The SMTP server rejected the DATA request. No SMTP Log will be sent.
- Firewall Action
- None
- Recommended Action
- Verify that the SMTP server is properly configured.
- Revision
- 1
- Parameters
- smtp_server
2.63.11. rejected_message_text (ID: 03000012)
- Default Severity
- WARNING
- Log Message
- SMTP server <smtp_server> rejected message text. Send aborted
- Explanation
- The SMTP server rejected the message text. No SMTP Log will be sent.
- Firewall Action
- None
- Recommended Action
- Verify that the SMTP server is properly configured.
- Revision
- 1
- Parameters
- smtp_server
2.63.12. dns_subscription_failed (ID: 03000020)
- Default Severity
- ERROR
- Log Message
- Subscription <fqdn> for DNS CACHE failed for <logger>.
- Explanation
- The FQDN provided as .
- Firewall Action
- Verify that at least one DNS server is properly configured.
- Recommended Action
- Verify that at least one DNS server is properly configured.
- Revision
- 1
- Parameters
- fqdn
logger
2.63.13. ip4_address_removed (ID: 03000021)
- Default Severity
- WARNING
- Log Message
- IP address <ip> removed from FQDN address <fqdn_name> used in SMTP logger <logger>.
- Explanation
- The IP address used by [logger] has been deleted by the DNS module.
- Firewall Action
- smtplogger_updated
- Recommended Action
- None
- Revision
- 1
- Parameters
- ip
fqdn_name
logger
2.63.14. dns_no_record (ID: 03000022)
- Default Severity
- ERROR
- Log Message
- DNS reports no record of FQDN address <fqdn_name> used in SMTP logger <logger>.
- Explanation
- The DNS server reports that there is no record of the configured FQDN address.
- Firewall Action
- None
- Recommended Action
- Verify that the FQDN address was entered correctly.
- Revision
- 1
- Parameters
- fqdn_name
logger
2.63.15. dns_timeout (ID: 03000023)
- Default Severity
- ERROR
- Log Message
- DNS query of FQDN address <fqdn_name> in SMTP logger <logger> timed out.
- Explanation
- The DNS Cache did not receive a response from the DNS server.
- Firewall Action
- None
- Recommended Action
- Verify that the configured DNS server is reachable.
- Revision
- 1
- Parameters
- fqdn_name
logger
2.63.16. dns_error (ID: 03000024)
- Default Severity
- ERROR
- Log Message
- DNS query of FQDN address <fqdn_name> in SMTP logger <logger> failed.
- Explanation
- The system was unable to resolve the FQDN address due to an internal error.
- Firewall Action
- None
- Recommended Action
- If the problem persists, please contact the support and report this issue.
- Revision
- 1
- Parameters
- fqdn_name
logger
2.63.17. ip4_address_not_added (ID: 03000025)
- Default Severity
- ERROR
- Log Message
- Failed to update IP address <ip> added to FQDN address <fqdn_name> used in SMTP logger <logger>.
- Explanation
- The IP address for the SMTP server used by logger [logger] could not be updated.
- Firewall Action
- smtplogger_fail
- Recommended Action
- None
- Revision
- 1
- Parameters
- fqdn_name
ip
logger
2.63.18. ip4_address_added (ID: 03000026)
- Default Severity
- INFORMATIONAL
- Log Message
- IP address <ip> added to FQDN address <fqdn_name> used in SMTP logger <logger>.
- Explanation
- The IP address for the SMTP server used by logger [logger] was updated by the DNS Cache.
- Firewall Action
- smtplogger_updated
- Recommended Action
- None
- Revision
- 1
- Parameters
- fqdn_name
ip
logger
cOS Core 15.00.01 Log Reference Guide
